Powerdynamo brings new ignition & light
to your vintage motorcycle

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customer service  - 
help, when the gremlins have struck ...

  
Knowledge base
Imperatively browse our Knowledge Base and for more general questions our Frequently Asked Questions (FAQ) 
This may save you and us time and frustration. In our KB you find help on many issues relating to our material, use and troubleshooting, irrespectively where you have bought the material. This knowledge base gets constantly updated.
Should you not find there the answer you look for, 
  • contact your seller. He has sold the product to you, he has (hopefully) advised you, he has made money on the same and he is obligated to assist you with the product. This also is valid for "flying" salesman who travel the parts markets (make sure you get hold of their address details)
  • your seller is also the address you have to send material deemed by you as faulty for checking and repair to.
As from August 31st 2019, VAPE sro will take over warranty and service obligations for material sold by Powerdynamo GmbH (Berlin) between September 2017 and August 2018. Powerdynamo GmbH has ended all its business.
   
When contacting VAPE, please inform as detailed as possible